Jaya Privacy Policy — Your Data Is Our Responsibility
Protecting your personal data at jaya is our highest priority. This policy describes what information we collect, how we use it, and how we keep it secure. This policy applies to all users in Bangladesh and we encourage you to read it carefully.
What Information Is Collected and Why
Information Collected at Registration
When you create an account at jaya, we collect your name, email address, mobile number, and date of birth. This information is used solely to verify your identity and manage your account securely. In accordance with applicable laws in Bangladesh, we do not allow anyone under the age of 18 to open an account. Every piece of information provided during registration is stored in encrypted form on secure servers. This information is never shared with any third party without your consent.
Usage Data & Cookies
How you navigate the platform, which games you play, and how long you remain active — this type of usage data is recorded automatically. This data is primarily used to improve site performance and personalize your experience. We use cookies that store small pieces of information in your browser, making future logins faster and easier. You can control or disable cookies through your browser settings if you wish, though some features may not work properly as a result. We never sell your personal information to advertising companies.
Transaction & Financial Information
Your payment information is processed during deposits and withdrawals. We do not store your full card or bank details ourselves; instead, verified third-party payment gateways handle this information securely. A record of every transaction is kept in your account history, which only you and authorized jaya staff can view. Certain transaction data may be retained for legally mandated periods to meet the requirements of Bangladesh's financial regulatory authorities. If any suspicious activity is detected, we will notify you immediately and take the necessary steps.
Your Rights & Data Controls
You can view, update, or request deletion of your personal information from your profile at any time. If you request deletion of your data, we will process it within a maximum of 30 days, provided there are no legal obligations requiring retention. You can opt out of marketing emails or SMS at any time. For any questions or complaints regarding your data, you can contact our support team and we will respond promptly. Your privacy is not merely a policy to us — it is our commitment.
Security Measures & Policy Updates
Data Protection Technology
The jaya platform uses industry-standard SSL encryption to secure all data exchanged between you and our servers. Regular security audits are conducted to quickly identify and resolve any vulnerabilities. Our database servers are not directly exposed to the internet and are protected by multiple layers of firewalls. Only authorized staff can access user data, and every instance of access is logged. The mobile app also offers the option to enable additional biometric or PIN protection.
Policy Changes & Notifications
This privacy policy may be updated from time to time, and we will notify you in advance of any significant changes via your registered email or SMS. Continued use of the platform after any changes constitutes your agreement to the updated policy. The latest version of the policy will always be available on this page, with the effective date clearly stated. We value your feedback and suggestions, so please feel free to contact us with any questions about the policy. jaya is committed to always operating with transparency and trustworthiness.
Play With Confidence, Enjoy With Peace of Mind
With your data kept safe, jaya is ready to deliver the best online gaming experience in Bangladesh. Join our secure platform and enjoy with complete peace of mind.